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THE DUCK STORE -- OPEN BAG
Weekly Special--
Sale/Clearance--
Duck Deals--
Gifts/Special Occasions--
New Arrivals--
Business Casual--
Caps/Visors--
Car Accessories--
Gift Ideas--
Jewelry/Pins--
Kid's Corner--
Ladies Fashions--
Loungewear/Blankets--
Memorabilia/Spirit--
Outerwear/Blankets--
Oregon Pet Gear--
Prefontaine--
Shorts/Pants--
Athletic Equipment--
Sweatshirts/Hoods--
Tees/Jerseys--
Wear Yellow--
INFORMATION
Shipping Policies
International Orders
Returns/Exchanges
Security/Privacy
Terms & Conditions
Promotional Codes
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The Duck Shop Online


RETURNS/EXCHANGES If you would like to exchange an item, you may return the item by mail and request a replacement item. Depending on the cost of the replacement item, your credit card will be charged or credited for the difference. Shipping costs may vary for replacement items. For details, contact our Mail Order Department toll free at (800) 352-1733. Enclose a copy of your invoice/receipt with the items to be returned and ship to the address listed below. Print a copy of your Order Confirmation email or the final page of your Online Order Confirmation to use as your invoice/receipt. Shipping fees are non refundable. THE DUCK STORE MAIL ORDER
3895 E 19TH
EUGENE, OR 97403 REFUNDS If you are unhappy with any item please notify us within 30 days of the date you received your order. We will replace the item, refund your purchase, or credit your charge card. Enclose a copy of your invoice/receipt with the items to be returned and ship to the address listed below. Print a copy of your Order Confirmation email or the final page of your Online Order Confirmation to use as your invoice/receipt. Shipping fees are non refundable. THE DUCK STORE MAIL ORDER
3895 E 19TH
EUGENE, OR 97403 HOW TO ORDER ONLINE Only items shown on the website can be purchased online. Simply click on the product you wish to buy, specify any needed information (i.e. size, color) and click "Proceed to Checkout." You may continue shopping if you like at this point. Any time you would like to view the items in your shopping cart, click the "Open Bag" icon located on the left navigation. When you are ready to purchase your items, click on the "Proceed to Checkout" icon located in your Shopping Bag area. If you would like to inquire about ordering any products not shown on the website, please call our Mail Order Department toll free at (800) 352-1733. MAIL ORDER You can receive a free catalog of UO Bookstore Duck merchandise, clothing and souvenirs by calling our Mail Order Department toll free at (800) 352-1733 and adding your name to our mailing list. The catalog provides you with full-color glossy photos of our products, an order form and the mailing address of the Mail Order Department. PHONE ORDERS Any of the products shown online or in the catalog may be ordered by phone. Place your order with our Mail Order Department toll free at (800) 352-1733. They will start your order and bill your credit card. FAX ORDERS Any of the products shown in the catalog may be order by fax. Make sure to include name, address, zip, phone, item number(s), color, size, quantity, shipping & payment information. Fax your order to our Mail Order Department at (541) 346-3516. They will start your order and bill your credit card.