The Duck Store is committed to superior customer service in our stores as well as online.
If you are unhappy with any item whether you purchased it in one of our stores or online, please bring it to our attention. If we are notified within 30 days of the date you received your order, we will replace the item, refund your purchase or credit your charge card.
To find out more about conditions of exchanges and returns, REVIEW OUR RETURNS POLICIES. If you have any further questions, contact our Mail Order Department toll free at (800) 352-1733.
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If you are unhappy with any item whether you purchased it in one of our stores or online, please bring it to our attention. If we are notified within 30 days of the date you received your order, we will replace the item, refund your purchase or credit your charge card.
