The majority of all returns are handled during the first two weeks of every term. We know mistakes happen during the hectic book buying process and so we try to do everything we can to make returning your text book as easy as possible. Here are a few tips to make returning or exchanging course books easier.

You must save your receipt in order to return your book. If you bring in your book with the receipt, we will give you a full cash refund or credit your card, whichever method of payment you originally used to purchase your books. Keep your receipt in a safe place. Make sure not to stash your receipt inside any of your books; if they were to be stolen with the receipt, the thief could easily return the book for a full refund and walk away with your cash!

The Campus Duck Store will give you a full cash or credit card refund if the book is returned within the first two weeks of the term. After this period, we evaluate individual return requests based on circumstances beyond a student's control; otherwise, you can sell your book back to the Campus Duck Store during finals buyback. The best times to sell you books back are always during finals buyback, scheduled just before the end of every term.